Terms & Conditions

1. Introduction
1.1 These terms and conditions (“the terms”) govern every contract made between Core Productions Limited for the supply of goods and services to any person, firm or company (“the client”).

1.2 The terms prevail over any written terms and conditions of the client.

1.3 Any variation to the terms must be agreed in writing by a director of a Core Productions Limited.

1.4 All contracts between Core Productions Limited and the client will be governed by Macau law and the parties agree to submit to the exclusive jurisdiction of the Macau courts.

2. Price and payment
2.1 The client will pay Core Productions Limited a fixed fee – whichever is agreed at the time of instruction by contract.

2.2 Core Productions Limited will invoice the client within 8 days of the agreement day, if feedback by email or post-letter is not received, Core Productions Limited has the right to stop the progress of the project.

2.3 Invoices from Core Productions Limited to the client for supply of goods or services should be paid 50% upon confirmation of the budget, 20% on the first work review (if applies) and the rest outstanding upon final delivery.

2.4 Payment in Hong Kong Dollares by cheque or internet transfere to: Core Productions Limited – BNU HK$ A/C 9011933978 – BANCO NACIONAL ULTRAMARINO – BNU

2.5 In the case of an unavoidable delay in payment, or for any other issues, please contact Core Productions by phone or e-mail.

2.6 Core Productions Limited reserves the right (without disclosing a reason) to demand payment for work on collection at any time.

2.7 The client will pay a Core Productions Limited any expenses incurred by in connection with the recovery of monies outstanding (including legal costs on an indemnity basis).

2.8 An additional charge equal to 10% of the total will be applied per week if payment is made later than 10 days of the delivered date, regardless of the reason for delay.

2.9 After any payment to Core productions Limited the Client is responsible for sending a payment proof to:
Name: Core Productions (Nuno Veloso) to Email: nuno.veloso@coreproductions.asia

3. Ordering
3.1 Orders for work must be given in writing to Core Productions Limited by the client.

3.2 Not withstanding clause 3.1, if Core Productions Limited accepts a verbal order from the client Core Productions Limited will not be held responsible for any mistakes (made by either party) arising from that verbal order.

3.3 Core Productions Limited reserves the right to refuse to accept any order.

4. Quotations
4.1 All quotations given by Core Productions Limited will be valid for 28 days from the date of quotation.

4.2 If the clients final order changes from the original specification made for the quotation, Core Productions Limited reserves the right to vary the quotation.

5. Turnaround times
5.1 Turnaround times which are quoted in the price list and web site are normal target times only and Core Productions accepts no liability for failure to meet these times, but will use its best endeavours to do so.

6. Print finish
6.1 Unless stated by the client, will decide, at its sole discretion, which print finish to use (either semi-matt or gloss).

7. ADSL data transmission
7.1 Core Productions Limited will not accept responsibility for loss of earnings to the client for untransmissable ADSL data. It is solely the responsibility of the client to ensure the receiving end of the ADSL transmission has an active compatible computer. It is also the responsibility of the client to ensure the correct ADSL address is given to Core Productions Limited.

8. Colour balancing
8.1 Core Productions Limited will,

scan and/or print images using its own ‘judgment’ for color balancing.

9. Uncollected work
9.1 If any items of work including prints and original files belonging to a client are not collected after 12 months of the requested work being done, Core Productions Limited reserve the right to dispose of such material.

10. Copyright and moral rights
10.1 Core Productions Limited claims no copyright in material submitted to us for the purposes of fulfilling the client’s instruction.

10.2 The client warrants that the client owns or controls all rights, has obtained all copyright, or has permissions, consents and waivers that as are now and hereafter required for all copying, processing, scanning, printing and manipulation to be undertaken by Core Productions Limited,

10.3 The client also warrants that no copyright or moral rights will be infringed by Core Productions Limited carrying out the requested work.

10.4 The client agrees to indemnify Core Productions Limited against all losses, damages, claims or expenses that Core Productions Limited may incur by virtue of any breach of the above warranties.

11. Liability
11.1 The client must contact Core Productions Limited concerning details of an invoice within 7 days of the date of the invoice.

11.2 Core Productions Limited liability to the client or any other party for the loss including theft, or destruction or damage to any materials provided by the client which are deposited with Core Productions Limited for whatever reason;-

11.2.1 Will be limited to the replacement cost of the actual material and;

11.2.2 Core Productions Limited will not be liable for the cost of reshooting or reprinting the material contained on the material and;

11.2.3 Core Productions Limited will not be liable for any loss or damage to the client or any other party including loss of income and;

11.2.4 It is the clients responsibility to insure against such loss and damage.

11.3 Core Productions will not be liable for failing to complete any contract between Core Productions and the client due to circumstances beyond Core Productions control including loss of power supply, machine breakdown, loss of materials, fire, storm, flood, act of god, war, civil disturbance or terrorism.